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Technical Service Engineer

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Job Description
  1. Technical Support Indonesia [70%]

Provide technical support to Packaging , Wood working and to suport sales team, agents and distributors.

  • To support, preparation of machine condition in customer trials, evaluations of test result and provide feedback and findings.
  • Recommend solution on technical as means of added-value services to customers.
  • Perform and maintain machine and equipment cleanliness as per expected
  • Improve and control machine downtime program, to set up major and minor problem solving guide line to establish machine downtime goal.
  • Monitoring and keep record quality control Parameter and quality result as per control plan
  • Control expense as spare part usage control program, machine part rework program, and cost per control program.
  • Performing equipment preventive maintenances as schedule.
  • Keep control machine / measuring equipment calibration as schedule.
  • Provide necessary maintenance information, audit information, visit report or new package development
  • Organization Support ISO / TPM or Standard system /program
  • Performs other duties as assigned.
  1. Cost reduction, Quality and Project improvement of technical value added to customer. [20%]
  2. Safety performing and keep all tools in safety condition. [10%]
  3. Measurement :-
    1. Customer’s machine downtime goal with relate to adhesive system.
    2. Machine change overtime time goal.
    3. Maintenance expense goal.
    4. Job quality.
    5. Job quantity.
    6. Duties attention and reliability.
    7. Usage and maintenance of company tool / equipment and properties.
    8. Behavior by order and discipline. (manner compliance with rules & regulations).
Required Skills


  • Vocational school or Diploma in Mechanic
  • Pleasant personality, able to communicate at all levels and willing to travel
  • Good command in English
  • A team player and adaptable to fast pace working environment and results-oriented.
  • Independent and self discipline
  • Process valid driving license
  • Minimum 3 years experience in maintenance Adhesive machines, equipment of adhesive business.
Job Location
Jawa Timur ( East Java ), Indonesia
Position Type
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