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Account Manager - Technical

Remote-Lüneburg-Germany

Remote-Warszawa-Poland

Remote - Within Country

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As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

Position Title: Technical Account Manager – Rigid Packaging
Location: Germany or Poland – Remote (travel across Eastern & South Germany & Poland)

Position Overview

This hybrid commercial–technical role is responsible for growing and retaining H.B. Fuller’s customer base across Eastern and South Germany and Poland. The Technical Account Manager combines full commercial ownership with field‑based application expertise to drive sales, deliver value, and support customers directly on-site. The role independently manages demonstrations, technical troubleshooting, and value quantification while engaging stakeholders at all levels.

Primary Responsibilities

  • Deliver annual sales, contribution margin, and volume growth aligned with business plans.

  • Maintain and expand existing business while identifying and closing new opportunities.

  • Negotiate pricing and margins using value‑selling strategies and the Flip Pricing tool.

  • Execute pricing strategies and ensure successful implementation of price increases.

  • Act as a technical advisor, performing product demonstrations and resolving application challenges.

  • Build strong customer intimacy and tailor H.B. Fuller’s value proposition to customer needs.

  • Forecast accurately, manage territory activities, and maintain clear documentation in Salesforce.com.

  • Collaborate cross‑functionally with R&D, Technical Service, and Supply Chain teams.

Minimum Requirements

  • 3–5 years of B2B technical sales experience or technical experience (e.g., application engineering) within rigid packaging markets.

  • Experience with adhesives, coatings, packaging, or process‑related industries, specifically hot melt applications.

  • Strong verbal and written communication skills in German, Polish, and English.

  • Valid driving license and willingness to travel up to 70%.

Preferred Requirements

  • Bachelor’s degree or apprenticeship in a relevant technical field.

  • Proven ability to independently support customers with problem‑solving and application expertise.

  • Knowledge of customer machinery, substrates, and application processes.

  • Strong presentation, negotiation, and territory management skills.

  • Familiarity with Salesforce.com and value‑based selling tools.

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H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.

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