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Credit & Collection Representative II

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Tracking Code
5680
Job Description

We at H.B. Fuller embrace a shared set of beliefs and competencies that direct the way we operate and express our fundamental principles about how we will achieve success. We strive to hire talent that demonstrates our beliefs and our competencies.

POSITION OVERVIEW
We are looking for someone to join our EIMEA Credit & Collections Team, who has a strong motivation and aspiration to work in a truly international atmosphere. Credit Management is an ideal opportunity to make the most of your interpersonal and communication skills while working in a demanding finance environment.

The Credit & Collection Representative II reports to the EIMEA Credit & Collections Team Leader and has primary responsibility for follow up with past due accounts and addressing orders that are held systematically for over limit and accounts receivable aging conditions. The scope of the accountability includes assigned portfolio of accounts receivable in a range of:
- 500 to 1.500 customer accounts
- 5 to18 million EUR of accounts receivable

PRIMARY DUTIES
1) Collection of past due accounts receivable (35%)
a. Monitor accounts receivable aging and initiate routine collection follow up for assigned accounts.
b. Record status of collection follow up in the A/R system.
c. Escalate delinquency issues to Sales, Customer Service, Credit Analyst, or Manager based on response.
2) Order holds for over limit and aging conditions (35%)
a. Address customer orders held systematically for over limit and aging conditions with appropriate HBF resource—Analyst, Manager, Customer Service, Sales, or Customer based on the issues and scope of the exposure.
3) Support for accounts receivable reporting and transaction processing (25%)
a. Review credit notes issued and coordinate resolution within established guidelines.
b. Assemble established reports for department management reporting or audit processes.
c. Follow up with accounts that take unearned discounts in accordance with established process.
4) Other A/R duties as assigned by Manager to support Credit & Collection process (5%).

Required Skills

MINIMUM REQUIREMENTS
 College Degree in Business, Finance or Accounting
 Ability to work independently
 Demonstrated English and French written & verbal communication skills
 Business office experience
 Ability to execute software—A/R system; Microsoft Office; web browsers…;

PREFERRED QUALIFICATIONS
 Other languages apart from Portuguese are highly valued/appreciated.
 JD Edwards A/R System experience
 SAP A/R System experience
 Business communication training
 Intermediate Microsoft Office skills
 Accounts Receivable Experience

Job Location
Mindelo, Porto, Portugal
Position Type
Full-Time/Regular
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