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Junior Application Specialist

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Tracking Code
4621
Job Description

POSITION OVERVIEW

The Junior Application Specialist will spend their first year working from different European H.B. Fuller laboratories to complete intensive adhesive technology and application training along with developing commercial awareness of the business. At the end of the first year, the Internal Application Specialist will locate to their permanent country and support their geographical or market based sales team, reporting to the GSM or BDM. The Junior Application Specialist works very closely within their sales or business team to support the top 10 accounts and opportunities, Strategic Accounts and any key partners, such as Distributors or OEM/OMM’s. All activity should be aligned with the SBU business objectives. The Internal Application Specialist must be able to quantify the value of our products and capable of adjusting customer machinery to enable our products to run as effectively as possible. The Junior Application Specialist plays a role in innovation, both in identifying opportunities in the market and communicating them into the H.B. Fuller organization and in bringing new products and technologies to the sales team and the market. The Internal Application Specialist should also work with Marketing to identify tools that help the Sales force quantify value and then work with the Sales team to ensure the tools are understood and used. The Applications Specialist needs to have an expert understanding of the HB Fuller Sales Process, Value Selling and the role that they play in both. He/she will be the key support for SAMs at strategic accounts.

PRIMARY DUTIES

This individual will be involved in a variety of duties and responsibilities including:

 Proactively supporting the AMs/SAMs at their top 10 accounts and opportunities, agreeing prioritization with the GSM.
 Being active at these accounts for key demonstrations, new product introductions, complaint/claim investigations, training and education and any other activity linked with delivery of the account plan
 Being a key player in driving innovation by identifying new product and service opportunities, being the first trained on new HB Fuller products and technologies, being a key partner in the launch program and the roll out of new products by training the sales force, attending first trials, providing clear written feedback from the trials/demonstrations and sharing best practice
 Being responsible for doing successful product demonstrations at the customer; plan customer demonstrations beforehand with a Demonstration Plan showing under what circumstances a demonstration will be seen as successful; will have all necessary demonstration tools such as measuring devices, parts, cleaning equipment, customer training material, best practice manuals when doing a demonstration.
 Supporting the Account Manager in the post demonstration review with the customer before leaving and that subsequently all results are quantified, documented and communicated
 Participating in regular laboratory and sales meetings, proactively shares best practice both in the field and laboratory, helps with story of success reporting into organization
 Having an understanding of the customer competition, industry trends, market forces affecting the business and product/application needs.
 Working safely following the company guidelines and using all protective equipment

Required Skills

MINIMUM REQUIREMENTS

• Fluency in English and French; to communicate and understand English & French verbally and in written form
• Science or engineering based degree
• Very good team player
• Experienced with PC skills in Windows environment
• During 1st year of employment, employee must be willing to travel significantly across HB Fuller locations in EIMEA up to 50% of their time, including spending 1 to 3 months in a given location
• Must have valid driving license and be willing to travel, including internationally in EIMEA, up to 40% of work time, including spending up to 1 month in a given location
• Is flexible, open-minded, organized and tenacious
• Displays problem solving skills

OTHER REQUIREMENTS

• Additional European languages
• One or two years’ experience working in a technical role

PHYSICAL ENVIRONMENT
Complete if appropriate based on position
• Travel required
• Lifting and carrying up to 30 kg may be required

Job Location
Blois, , France
Position Type
Full-Time/Regular
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