As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

Position Title: Technical Service Engineer III

POSITION OVERVIEW

The Technical Service Engineer is responsible for supporting Engineering adhesive / Hygiene, Health & Consumable / Building adhesive solution (EA/HHC/BAS) business products in Korea. The primary function is to assist on lab evaluations pertaining, generating reports and presentation on evaluated results and proposed adhesives. Also assist on the need basis for customers in properly using products, customer trials, troubleshooting customer products/process problems. Above support must be with an objective of providing value-added activities that strengthen Korea business relationship with customers. Training Korea business personnel, manufacturing representatives and customer representatives as requested is also important in the role.

PRIMARY DUTIES

This individual will be involved in a variety of activities including, but not limited to:-

• (40%) Technical support on all lab evaluations related to adhesives and products. This evaluation will assist on customer troubleshooting, demonstrations, and improvement projects.

• (20%) Attend customer troubleshooting, demonstrations, and improvement projects on the need basis.

• (10%) Provide feedback on the performance of products with suggestions for potential improvements when needed to regional and global lab.

• (10%) Assist in the market introduction of new products through the development of customer and sales training materials.

• (10%) Maintain a broad based and in-depth knowledge of competitive products and the technology involved in EA/HHC/BAS industry.

• (5%) Work with customers and suppliers to resolve any product or customer processing issues that may adversely affect H.B. Fuller’s position as a preferred supplier.

• (5%) Train other EA/HHC/BAS business personnel to conduct similar customer sessions once the programs have been established.

Minimum Requirements

• Education in High School, Vocational or Bachelor’s Degree of Science/Engineering.
• Fresh graduates or experienced professionals are encouraged to apply.
• Strong written and verbal communications skills.
• Proficiency in multiple languages will be an added advantage.
• Possess a valid driving license.
• Ability travel regionally on short notice, 20-30% of travel required.
• Proven success in development and implementation of technical programs and platforms
• Proven ability to work closely and collaboratively with customers at multiple levels, including technical, sales and business management.

PHYSICAL ENVIRONMENT

• Location: HB Fuller Korea, Gwangmyeong

For additional information on H.B. Fuller or to apply on-line go to: http://www.hbfuller.com/

Additional:- 

To all recruitment agencies: H.B. Fuller does not accept agency resumes unless directly engaged by Human Resources.  Please do not forward any resumes to Human Resources or any employees. H.B. Fuller is not responsible for any fees related to unsolicited resumes.

H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.