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Technical Service Engineer IV

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Tracking Code
5676
Job Description

POSITION OVERVIEW

To work closely with R&D to promote the product performance by successfully initiate trial run in customer’s site. He will provide professional technical support like product demo on site, troubleshooting and new application development for HBF PKG product lines.

PRIMARY DUTIES

  1. Ensure customer to use our products properly and successful demonstration, assist customers in resolving issues around the use of HBF products in their applications.
  2. Provide training to customers on products, TCO model and application techniques.
  3. Provide engineering solution and added-value to customer by optimizing production process and machinery.
  4. Generate some technical service tips and professional report through line audit/line trial/ troubleshooting/Lab work to share with sales and marketing team,
  5. Develop new accounts working together with the sales team by calling on key and potential customers.
  6. Translate new products and application knowledge to sales forces.

Minimum Requirements

  1. Bachelor degree or above with major in Chemical Engineering, Mechanical/Automation, or other relatives disciplines;
  2. Knowledgeable in chemical products application, manufacturing process, machinery, etc
  3. At least 3 years working experience in similar position
  4. Teamwork and proactive
  5. Good English both in written and spoken
  6. Good PC skills (Excel, Word, PowerPoint, etc.)
Job Location
Shanghai, Shanghai Shi, China
Position Type
Full-Time/Regular
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