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Quality Systems Specialist

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Tracking Code
5403
Job Description

POSITION OVERVIEW

The position of QS Specialist reports directly to the QA Manager. The key objective of this role is to be the steward of the HBF quality management systems, make sure our operation is matched with our defined ISO procedures and keep on improving quality. Manage continuous improvement process and system via SPC results analysis.

  • Lead all ISO 9001, 14001, 18001 EHS/Quality system, procedure, records as facility quality management representative.
  • Assist monthly quality meeting, prepare weekly quality flash report, review quality objectives, such as customer complaints, customer return ratio, out of spec, and coordinate with other departments to make improvements happen.
  • Coordinate customer visit to facility, lead internal quality audit, coordinate all customer quality audits and close subsequent follow-up actions
  • Acts as facility contact for product quality issues, liaison between internal and external customer complaints with business, identifies improvement opportunities through customer complaint work process.
  • Manage monthly supplier complaint work process, evaluate supplier, raw material, package quality performance with sourcing and R&D when needed
  • Responsible for training, development and up-skilling of Operation team members.
  • Collaborate – with Production, EH&S, Engineering, Logistic, SOP and other internal functions to ensure customer and business needs are always delivered, hassle free and at the lowest cost possible based on the foundation of Operational Excellence.
Required Skills
  • College Graduate of BS Chemistry, Chemical Engineering course
  • Understanding of ISO 9001, 14001, 18001
  • Knowledgeable of Halal certification process
  • Experience in Doc control
  • With at least 3 years experience in similar role
  • Computer literate
  • Conversant in English, verbal & written
  • Possess good communication skill
Required Experience
  • College Graduate of BS Chemistry, Chemical Engineering course
  • Understanding of ISO 9001, 14001, 18001
  • Knowledgeable of Halal certification process
  • Experience in Doc control
  • With at least 3 years experience in similar role
  • Computer literate
  • Conversant in English, verbal & written
  • Possess good communication skill
Job Location
Surabaya, Indonesia
Position Type
Full-Time/Regular
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