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Accounts Receivables Specialist LA

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Job Description


The Credit & Collection Representative reports to the LATAM Credit & A/R Manager and has primary responsibility for follow up with past due accounts and addressing orders that are held systematically for over limit and accounts receivable aging conditions. The scope of the accountability includes assigned portfolio of accounts receivable in a range of:

- 250 to 500 customer accounts

- 5 to15 million USD of accounts receivable

- 10 to 40 million USD of annual sales.


  • Collection of past due accounts receivable (40%)
    1. Monitor accounts receivable aging and initiate routine collection follow up for assigned accounts.
    2. Record status of collection follow up in the A/R system.
    3. Escalate delinquency issues to Sales, Customer Service, Credit Analyst, or Manager based on response.
  • Order holds for over limit and aging conditions (30%)
    1. Address customer orders held systematically for over limit and aging conditions with appropriate HBF resource—Analyst, Manager, Customer Service, Sales, or Customer based on the issues and scope of the exposure.
  • Support for accounts receivable reporting and transaction processing (25%)
    1. Review credit notes issued and coordinate resolution within established guidelines.
    2. Assemble established reports for department management reporting or audit processes.
    3. Follow up with accounts that take unearned discounts in accordance with established process.
  • Other A/R duties as assigned by Manager to support Credit & Collection process (5%).


The Credit & Collection Representative has up to 10.000 USD credit limit approval authority and up to 5% flex for exceptional exposure above approved limits that exceed 10.000 USD (exception: marginal accounts). This limit and exceptional approval authority is assigned by the LATAM Credit Manager based on experience and performance.

Required Skills


  • 2 Year post high school business degree.
  • SAP & A/R System experience.
  • Intermediate Microsoft Office skills.
  • Accounts Receivable Experience.
  • Business office experience.
  • English Intermediate- Advanced.
  • Business communication training.
  • Ability to work independently.
  • Written & verbal communication skills (English, Spanish, depending on the markets related)
  • Ability to execute software—A/R system; Microsoft Office; Internet.


Tres Rios, Cartago 3rd floor office — (handicap access).

Job Location
Tres Ríos, Costa Rica
Position Type
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