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Analyst, Pricing

Tres Ríos, Cartago, Costa Rica

Hybrid

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As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

POSITION OVERVIEW

The Pricing Analyst is a supporting role that supports the execution of core pricing processes and helps maintain our strategies to ensure pricing integrity across the GBUs. She/he will be expected to work closely with the GBU dedicated pricing teams, Territory Managers, GSMs, Business Directors and functional leaders, ensuring timely and accurate handling of pricing requests while developing strong pricing and commercial fundamentals.

PRIMARY DUTIES:

The Pricing Analyst supports day-to-day pricing operations under the guidance of the Pricing Team. This role is focused on analysis, process execution and coordination, while building knowledge of pricing tools, policies and systems.

  • Support the analysis, review and approval of FLIP quotations submitted by sales personnel in a timely manner.
  • Monitor and respond to requests submitted to the shared Pricing BAS mailbox.
  • Support the co-ordination and execution of price lock activities to ensure customer order price overrides are efficiently processed.
  • Assist in analyzing and identification of root causes of price locks and recommend ways to reduce them.
  • Support strategies to ensure the integrity of all pricing and offer related elements (e.g., minimum order quantities, freight terms, credit terms, lead times, rebates and equipment, etc.).
  • Support adoption and consistent use of the FLIP tool as the primary price change mechanism.
  • Train new users in the use of FLIP and our core pricing processes.
  • Support the efficient and effective utilization of pricing process across GBU business segments and channels.
  • Respond to day-to-day questions from sales and customer service related to costing and pricing, escalating complex cases as needed.
  • Ensure timely follow up on stakeholder concerns and maintain accurate records of pricing actions.
  • Attend weekly Product Backlog Item (“PBI”) meeting; submit any FLIP-related issues using PBI process.
  • Support QIM (customer complaint) process, in coordination with customer care, customer service and sales personnel.

Minimum Requirements

  • Bachelor’s degree in Business, Finance, Economics, or related field
  • Initial experience in a customer service, sales support or commercial operations environment preferred.
  • Knowledge of the adhesive industry and H.B. Fuller’s market segments and sales channels.
  • Strong organizational and attention to detail skills, with the ability to follow structured processes accurately.
  • Fluency in English is mandatory for this position.
  • Solid skills with Microsoft Office applications (e.g. Excel and PowerPoint), data warehouse and ERP systems, preferably experience with SAP.
  • Ability to communicate effectively with colleagues across different cultures and geographies globally.
  • Comfortable managing competing needs under tight time and resource constraints.
  • Open, collaborative working style with the ability to operate effectively within a matrix team environment.
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H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.

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