As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

The Credit & Collections Representative plays a critical role in evaluating customer credit risk and supporting global order release and accounts receivable processes. This position helps minimize bad debt exposure while enabling sales growth through timely and accurate credit assessments. The role also contributes to monthly reporting and reconciliation activities for Latin America and collaborates closely with internal teams to ensure smooth operations across customer care and service functions.

Primary Responsibilities

• Address routine trade delinquencies to support consistent and timely cash flow.
• Maintain and update customer master data to ensure accuracy in order processing and accounts receivable.
• Process and reconcile a variety of accounts receivable transactions, including payments, credit memos, and disputed items.
• Collaborate with regional collections teams to gather payment information across international markets.
• Review issued credit memos and coordinate resolutions in line with established procedures.
• Conduct month-end reconciliations between general ledger and accounts receivable systems.
• Calculate and record foreign exchange rate differences for multi-currency bank accounts.
• Support internal and external audits, ensuring adherence to SOx compliance standards.
• Evaluate customer creditworthiness, assign risk ratings, and recommend or establish credit limits.
• Partner with sales and finance teams to manage credit risk and escalate concerns when necessary.

Minimum Requirements

• Bachelor’s degree in Accounting, Finance, Economics, or a related discipline.
• Minimum of 2 years of experience in credit analysis, accounts receivable, or a related financial role.
• Proficiency in English
• Hands-on experience with ERP systems such as SAP, TOTVS, or JD Edwards.
• Solid understanding of credit and collections processes.
• Strong analytical skills with attention to detail in reconciliation tasks.
• Ability to collaborate effectively across teams and geographic regions.

Preferred Qualifications

• Proficiency in Portuguese
• Familiarity with credit management platforms such as GET PAID or similar tools.
• Experience supporting SOx compliance and audit activities.
• Exposure to international finance operations, particularly in Latin America and Oceania.
• Strong interpersonal and communication skills for cross-functional collaboration.
• Proven ability to manage multiple priorities in a dynamic, fast-paced environment.

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H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.