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HR Operations Specialist

Tres Ríos, Cartago, Costa Rica

Hybrid - Remote/Onsite

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As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

The HR Operations Specialist supports the employee journey from hire to retire by performing a full range of human resource administrative tasks. This role works cross-functionally within the HR Shared Services team and supports HR Centers of Excellence programs.

Primary Responsibilities

  • Complete HR Shared Services and HR Systems tickets within the designated Service Level Agreement (SLA)
  • Maintain information in HR systems to ensure data integrity and compliance; conduct audits and make corrections as needed
  • Initiate pre-employment screening and monitor for timely completion
  • Execute complex organizational changes in Workday
  • Administer relocation, tuition reimbursement, and fringe benefit programs as assigned
  • Administer payroll and time/attendance systems, including updating system with master data changes from Workday
  • Act as Purchase Requisitioner and PO issuer for HR in SAP
  • Participate in Workday testing related to business process updates and biannual releases
  • Support acquisitions through Workday entry, mass new hire processing, and process mapping/alignment sessions
  • Identify process gaps and create/update documentation such as process maps, SOPs, FAQs, etc.

Minimum Requirements

  • High School diploma/GED or equivalent; Associate’s degree preferred
  • At least 2 years of related work experience
  • Experience in HR service center operations, Workday, and case management systems
  • Proficiency in Microsoft Excel and Word
  • Fully proficient in English, Spanish, and Brazilian Portuguese (written and spoken)
  • Experience handling highly confidential and sensitive information

Preferred Requirements

  • Strong organizational and detail-oriented skills with the ability to manage multiple tasks and priorities
  • Effective problem-solving skills with the ability to independently resolve issues and escalate appropriately
  • Strong interpersonal, communication, and customer service skills
  • Experience creating and maintaining HR documentation and process maps
  • Familiarity with SAP for HR-related purchasing tasks

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H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.

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