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Credit & Collection Specialist

Vadnais Heights, Minnesota; ;

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H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world.  While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.

The Credit & Collection Specialist reports to the North America Credit Supervisor and has primary responsibility for follow up with past due accounts and addressing orders that are held systematically for over limit and accounts receivable aging conditions.  The scope of the accountability includes assigned portfolio of accounts receivable in a range of:

- 250 to 1500 customer accounts

Description:

Responsibilities include but are not limited to:

COLLECTION OF PAST DUE ACCOUNTS RECEIVABLE (40%)

  • Monitor accounts receivable aging and initiate routine collection follow up for assigned accounts.
  • Record status of collection follow up in the A/R system.
  • Escalate delinquency issues to Sales, Customer Service, Credit Analyst, Team Leader or Manager based on response.
  • Collaborate with teammates located in US. 

ORDER HOLDS FOR OVER LIMIT AND AGING CONDITIONS (30%)

  • Address customer orders held systematically for over limit and aging conditions with appropriate HBF resource—Analyst, Manager, Customer Service, Sales, or Customer based on the issues and scope of the exposure.

SUPPORT FOR ACCOUNTS RECEIVABLE REPORTING AND TRANSACTION PROCESSING (25%)

  • Review credit notes issued and coordinate resolution within established guidelines.
  • Assemble established reports for department management reporting or audit processes.
  • Follow up with accounts that take unearned discounts in accordance with established process.

Troubleshooting Cash Application

Processing Credit and Debit Memos

Monitor daily invoicing process.

Location:

St. Paul, MN

On-site, with some remote work options

Requirements:

  • High School Degree required, college degree preferred.
  • Ability to work independently.
  • Demonstrated written & verbal communication skills (English)
  • Business office experience
  • Ability to execute software A/R system; Microsoft Office; Internet, etc.
  • Trouble shooting skills
  • Open to recent college graduate or experienced candidates.

Preferred Qualifications:

  • College Degree in Business, Finance, or Accounting
  • SAP A/R System experience
  • Business communication training
  • Intermediate Microsoft Office skills
  • Accounts Receivable Experience

Physical Environment:

  • St. Paul MN location, office environment

Employees are eligible for full benefits, including medical, dental, insurance, 401k contribution, paid time off and paid holidays.   All employees also qualify for an annual cash bonus, based on business performance. Annual raises are rewarded based on company and individual performance.

To all recruitment agencies: H.B. Fuller does not accept agency resumes unless directly engaged by Human Resources. Please do not forward any resumes to Human Resources or any employees. H.B. Fuller is not responsible for any fees related to unsolicited resumes.

At H.B. Fuller, we are proud to be an Equal Opportunity Employer and are committed to providing all applicants and employees with equal employment opportunity. We subscribe to the Office of Federal Contract Compliance Programs (OFCCP) policy of employing and promoting individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, citizenship status, or any other protected classification.

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